Following a March cyberattack that resulted in the theft of sensitive personal information, Western Digital has taken its store offline and notified customers about the data breach.
In a late Friday afternoon email, the company informed customers that their data was stored in a Western Digital database that was stolen by hackers during the attack.
“Based on the investigation, we recently learned that, on or around March 26, 2023, an unauthorized party obtained a copy of a Western Digital database that contained limited personal information of our online store customers,” Western Digital said.
“The information included customer names, billing and shipping addresses, email addresses, and telephone numbers. As a security measure, the relevant database stored, in an encrypted format, hashed passwords (which were salted) and partial credit card numbers.”
Western Digital has taken its store offline while they continue investigating the incident, with the store now displaying a message stating, “We’ll be back soon: We are unable to process orders at this time.”
The company expects to restore access to the store on May 15th, 2023.
