Earlier today, Xbox Live experienced a significant service disruption impacting user sign-in, online gameplay, and other functionalities.
Reports of the outage surfaced around 2:00 PM Eastern Time, with a surge in user reports on Downdetector. Xbox promptly acknowledged the issue at 3:00 PM ET, confirming they were investigating the cause of the disruption.
Meanwhile, its status page said Xbox’s account and profile services suffered a major outage. “You may not be able to sign-in to your Xbox profile, may be disconnected while signed in, or have other related problems,” the notice read. “Features that require sign-in like most games, apps and social activity won’t be available.”
At around 4:10PM ET, Xbox said its investigation was “taking longer than expected” and didn’t resolve the issue until around 9PM ET. It’s still not clear what caused the hours-long outage.
“Users should no longer be encountering issues signing in to Xbox Live and services,” Xbox says in a post on X. “Thank you for your patience, game on!”
Users should no longer be encountering issues signing in to Xbox Live and services. Thank you for your patience, game on! https://t.co/jw7EOmyyoL
— Xbox Support (@XboxSupport) July 3, 2024
